Technology Research

We researched on potential technology disruptors and current technology trends across industries to gain inspiration and understand how these technologies fundamentally work so that we are equipped to deliver a complete technology - business model package to our clients.

1. Connected room, Hotel of Things & Hospitality
2. Remote diagnosis through Augmented Reality
3. RFID tracking in food & beverage industry

4. Predictive analysis of production lines
5. Business Intelligence in mission-critical defense systems.
6. Industrial IoT 4.0 in data tracking.

For this case study, our user research was divided into primary research and secondary research.

Primary Research

Empathizing with people, studying their pains and needs by doing interviews and observations

Secondary Research

Finding statistics on the severity and impact of food waste, that would inform our design direction.

Jump to:

OverviewResearchAnalyseDefineIdeatePrototype & TestResults

GEA Kitchen Hub

We conducted user testing on the GEA Kitchen Hub designs to discover usability issues and potential refinements

Usability Issues
  1. User interface lacking intuitiveness
  2. Improper organization of information
  3. Lack of visual aesthetics
Potential Refinements
  1. Onboarding experience to highlight features of Kitchen Hub
  2. Improved aesthetics to generate a sense of visual appeal
  3. Dark theme for Kitchen Hub UI to reduce eye strain on users

GEA Kitchen Hub (Iteration 2)

Home Screen
Maintenance Request
Rent Payment
Concierge Services
Package Delivery
Reserving Amenities
Simplified  Architecture
Detailed  Architecture

SOLUTION

GEA HomeConnect is a SaaS solution property management dashboard. It is a one-stop solution for property managers and offers a seamless home experience for tenants.

HomeConnect Features

  • One hub to monitor complete business operations
  • Rent tracking
  • Maintenance tracking
  • Monitor service requests
  • Pacakage notifications
  • Community-wide announcements
  • Instant messaging

Featured Work

Established a Design System powering Cision's consumer apps and internal tools driving user and business value.
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Reimagined the vendor integration for Cision's flagship product to boost social sharing of press releases.
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B2B SaaS platform for GE Appliances to simplify property management and enhance resident living experience.
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Remindly - a B2C mobile app helping consumers reduce food wastage at homes and lower their carbon footprint
View Project